We build resource-efficient
language AI designed
to scale globally.

Vulavula converts multilingual call centre conversations into structured text, ready for your analytics, QA, and compliance systems. Built for contact centres in telecoms and financial services.

Vulavula

Speech-to-Text for
Telcos & Financial Services

Purpose-built for telcos and financial services. Convert multilingual call recordings into structured text for your analytics, QA, and compliance systems.

Transcribe, translate, and analyse customer conversations across complex language environments, from live calls to bulk upload.

Designed for high-volume contact centres where reducing call handling time, improving agent performance, and delivering multilingual support at scale are critical KPIs.

STT

Transcription

Instant multilingual speech-to-text for live calls and bulk uploads. High accuracy built for contact centre environments.

  • Real-time and batch processing
  • Built for QA, compliance, and performance monitoring
  • Handles real code-switching between languages
MT

Translation

Seamless machine translation between local languages and English. Purpose-built for real multilingual conversations.

  • Supports Africa’s most spoken languages, with expansion into low-resource languages across emerging markets
  • Understands code-switching in real conversations
  • Scalable across markets and use cases

Operational Outcomes

Built for Your Contact Center's High Volume and Multilingual Reality

Reduce average call handling time
Reduce manual QA review time
Support multilingual customers at scale
Improve agent performance insights
Reduce mis-routing of calls due to language barriers
Integrate without disrupting existing systems
Our Approach

The future of language AI is resource-efficient.

AI systems are becoming increasingly expensive to build and deploy. Scaling multilingual support across markets can no longer depend on brute-force compute.

Cheaper to deploy

Lower compute costs per inference

Faster to run

Optimized for real-time throughput

More adaptable across languages

Built for linguistic diversity

Scalable without overbuilt infrastructure

Constraint-driven architecture

At Lelapa AI, efficiency is not a compromise. It is our design principle.

Instead of building oversized systems and shrinking them later, we architect language AI for constraint from day one. By building in constrained environments, we create systems that scale globally.

Language AI Built
For the Real World.

Multilingual. Scalable. Efficient.