Multilingual Voice AI
for Your Call Center
Transcribe and translate customer conversations across the Global South's most spoken languages, with architecture designed for low-resource languages across emerging markets.
The Cost of Staying
Monolingual
Today's Global South customers expect fast, local-language support. But most tools weren't built for their languages, accents, or realities. The data shows what happens when technology doesn't listen.
Transcribe. Translate. Take Action.
Real-time Speech-to-text
Instant transcriptions in low-resource languages for Quality Assurance (QA), analytics and customer success.
Live & Sync Modes
Work in real time or upload in bulk — adaptable for call centers, customer support, and multilingual operations across the Global South.
Confidence Scores
Get automatic accuracy feedback on every transcription, so you always know how reliable your data is.
Multilingual Translation
Translate fluently between Global South languages and English.
Insights That Fit Right In
Bridge language gaps in your analytics, without changing your software stack.
Agent Empowerment
Reduce manual work and free up agents to focus on what matters.
Vulavula Beats Big Tech
Ranked in Enterprise Case Study
Trusted For Accuracy
Vulavula outperformed leading global providers in transcription accuracy across multiple low-resource languages.
Codeswitching coverage
Understands Codeswitching
Vulavula handles real-life conversations that switch between languages, seamlessly. Most tools miss it. We don’t.
Playground access
Test Vulavula For Yourself
Step into the Playground to test Vulavula’s transcription feature, no demo request needed. Just upload, explore, and go.
The World's Top Companies Trust Lelapa
Enterprise-Ready Features
Deployment Flexibility
Set up on our secure cloud infrastructure or integrate seamlessly with your existing cloud environment for maximum control.
Data Control & Privacy
POPIA-compliant, ISO-aligned & privacy-first. All data is encrypted, access-controlled, and protected under NDAs, DPAs, and SLAs. Hosting is handled locally or in the EU.
Integration Support
We offer hands-on support for your integration process, ensuring a smooth and efficient setup with your existing systems.
Our Process
Discovery
We assess your specific needs and technical infrastructure, aligning Vulavula for seamless integration and maximum results.
Setup
Vulavula plugs into your existing infrastructure, ensuring fast integration without disrupting your systems.
Processing
Transcribe and translate conversations to enable speed to insights.
Actionable Insights
Access the why behind the what. Vulavula surfaces trends that guide product improvements, operational fixes, and tailored outreach.
Understand Your Customers in The Languages They Call Home
Empower your call centre with the ability to truly understand customers in their home language. Unlock unprecedented insights, improve agent performance, and drive customer satisfaction to new heights.